Privacy Policy

Effective Date: 1 January 2025
Website: https://24privatejets.com
Operator: 24hrs Ltd

1. Introduction

This Privacy Policy explains how 24hrs Ltd (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you use our website, https://24privatejets.com (“the Website”).

We are committed to ensuring your privacy is protected and compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

24hrs Ltd is the data controller for the personal data collected through this Website.

Registered Office: 10-12 Borough Rd, Darwen, Lancashire, BB3 1PL
Company Registration Number: 09747993
Email: info@24privatejets.com

3. What Data We Collect

We may collect and process the following types of personal data:

  • Contact information: Name, email address, phone number.

  • Booking enquiry data: Travel dates, destinations, number of passengers, special requests.

  • Technical data: IP address, browser type, operating system, and pages viewed.

  • Marketing preferences: Your consent to receive newsletters or marketing communications.

4. How We Use Your Data

We process your personal data for the following purposes:

  • To respond to enquiries submitted through our website.

  • To communicate with you regarding quotes, charter availability, or service updates.

  • To facilitate private jet booking requests with licensed third-party operators.

  • To maintain our internal records and improve our services.

  • To send marketing emails, only if you have given your explicit consent.

5. Legal Basis for Processing

We rely on the following lawful bases to process your personal data:

  • Consent: Where you have actively opted-in (e.g. for marketing emails).

  • Contractual necessity: To process pre-contractual enquiries or manage a booking.

  • Legitimate interests: To ensure proper website functioning, protect security, and enhance user experience.

6. Sharing Your Information

We do not sell or trade your personal data.
We may share your data only with:

  • Licensed private jet operators solely for the purpose of fulfilling your charter enquiry.

  • Professional service providers who assist us in running our website or business (e.g. IT support, CRM platforms), under strict confidentiality agreements.

  • Regulatory or legal bodies if required by law.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes it was collected for, including legal, regulatory, tax, accounting, or reporting requirements. Enquiry data is typically retained for up to 24 months unless a longer retention period is required by law or justified by ongoing communication.

8. International Data Transfers

Some service providers may be located outside the UK. Where this occurs, we ensure your data is transferred securely and in compliance with applicable data protection laws, including through standard contractual clauses where necessary.

9. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request erasure of your data in certain circumstances.

  • Object to or restrict certain types of processing.

  • Withdraw consent at any time (where processing is based on consent).

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being mishandled.

You can exercise your rights by contacting us at: info@24privatejets.com

10. Cookies

Our website uses cookies to enhance your browsing experience. For full details, please see our separate Cookie Policy.

11. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data, including SSL encryption, firewall protection, access control, and regular data reviews.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be published on our Website with the effective date clearly shown at the top.

13. Contact

For any privacy-related enquiries, please contact:

Data Protection Officer
24hrs Ltd
Email: info@24privatejets.com